if you’re a practice owner, and you’ve ever: Delayed your goals to keep the peace, Put your own development behind every patient, staff member, or family obligation, Thought, “I’m not smart enough” or “I’ll do it later”… Don’t put yourself last.
Read MoreYou became a vet to care for animals, not to chase margins. Your fees don’t have to be gouging. They do have to reflect the true cost of care. If they don’t, your practice will pay the price.
Read MoreUnfortunately, even if you’re ready to retire, your practice still needs to be profitable to attract buyers.
Buyers don’t just look at client lists or location—they scrutinize the financials.
In my client’s case, the were a few reasons why his practice wasn’t appealing—or profitable.
Read MoreThe spring rush is here. April through June is the busiest time of the year for many practices. While it can be challenging, it brings a surge of profit and energy that can be a lifeline for your practice. Take advantage of it.
Read MoreMistakes are inevitable in your practice.
You will make them. No leader is perfect, and that’s okay.
Your team will make them. If you want them to take action and make decisions, errors will happen.
Read MoreA mountain of charts sits untouched.
The phone is lit with lines on hold.
A client waits impatiently in the lobby.
One of your CSRs is standing around holding up the wall near the coffee machine…idle.
Your first instinct is to reprimand her or give her some grunt work.
Read MoreAs a practice owner, there will be days when it feels like the world is falling apart, especially when someone on your team makes a big mistake.
How you respond is what defines your culture.
Read MoreYour vet tech was 45 minutes late.
She looks stressed as she explains that she woke up late.
You feel for her—after all, life happens.
But this isn’t the first time.
Read More“We don’t wanna be thumbs down. We don’t wanna dictate what our staff does…”
How often do you walk into your practice and truly feel that positive, collaborative energy?
Read MoreAdaptability isn’t just about learning the newest procedures or protocols—it’s about being willing to listen, learn, and evolve in how your practice is run.
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