Your Team is Arguing Because They Care

Hello Dr. %LASTNAME%,

Two techs have been arguing about the right care plan for a certain client all day. 

It’s souring the mood in the office, and the whole team is distracted by it. 

In small practices, conflicts feel personal. 

But here’s the truth: Most of the conflicts arise because your workers truly care. 

Everyone on your team is deeply invested in a well-run practice. 

But when the front desk staff wants a tighter room turnaround, while the tech staff wants more time to prep the rooms, things get messy.

Instead of allies, team members see opponents. They dig in, defend their way, and frustration builds. 

You see the fallout every day:

• Communication breakdowns

• Low morale and tension in the clinic

• Energy wasted on arguments instead of patient care

But conflict doesn’t mean your team is broken. 

It usually means you’re aligned in values (quality of care), but misaligned in communication and systems. 
That’s fixable. 

When you address it, your team’s energy shifts back where it belongs: with the animals and the clients you serve. 

For tips about how to align your communication and much more, check out the Resource Library that I’ve packed with helpful tools for you and your business.