Pushback is Productive
The inventory room has become a disaster zone.
You envision a massive overhaul, perfectly categorized by your own meticulous system.
Your lead tech wants to organize it by what the team uses most often, so it's easily accessible.
For a moment, you want to pull rank and stick to your own plan.
But your tech isn't opening a conflict; they’re offering an idea that's genuinely good for the practice.
It’s a powerful moment for a practice owner to realize this: challenge isn’t conflict—it’s growth.
So many of us fear confrontation, believing that a quiet team is a happy team.
But silence isn’t a sign of peace; it’s often a sign of stagnation.
The truth is, creating a culture where team members can respectfully challenge each other (and you!) is the key to real progress.
This isn’t about micromanagement or finger-pointing.
It’s about a commitment to getting better going forward, using:
Facts
Experience
Open dialogue
When your team trusts that their perspective is valued, they stop accepting the status quo and start working with you to find better solutions.
Build a culture where challenges lead to wins.