Praying for a Cancellation
You’re dragging yourself out of the practice doors after a 12-hour day.
It was a packed schedule of yearly exams, wellness visits, and a couple of spays.
You’re praying for a cancellation tomorrow so you can complete the inventory and review the bookkeeping.
You tell yourself, “This is what success looks like.”
But is it?
So many practice owners equate a relentlessly full schedule with success, but don’t leave themselves any time to manage the business side.
I’ve seen vets who don’t give themselves any wiggle room.
They focus on the numbers without acknowledging the real costs.
If a CSR calls out, you’re suddenly left with a chaotic front desk where phones are left unanswered and patients are left waiting impatiently in line.
If a tech needs an extra five minutes to calm down an anxious dog before cutting his nails, you’re suddenly five minutes behind the rest of the day.
A relentless, full schedule leads to:
Staff fatigue
Rushed appointments
Client dissatisfaction
It leaves no room for:
Essential team training
Strategic planning
The simple flexibility needed to handle an emergency without chaos
Shift your mindset.
Success isn’t being busy—it’s being sustainable.
To help you build a more sustainable practice, I’ve put together a Resource Library full of tools, strategies, and guides to support different areas of your business growth.
