Profit, morale on the line this busy season

The phones are busier.

Appointments are tighter.

Clients are begging for same-day visits.

Itchy skin, overheated pets, and limping dogs are coming in all at once.

The spring rush isn’t coming. It’s here.

This time, April through June, is the busiest time of year for many practices.

It can be challenging, but it brings a surge of profit and energy that can be a lifeline for your practice. 

The revenue you generate now, along with a boost in staff morale and client loyalty, can carry you through the slower winter months.

But only if you’re ready for it. 

If you’re not ready, it looks like this:

• Missed charges because everyone’s rushing.

• Clients frustrated by long waits.

• Revenue slipping through the cracks.

• Staff burning out before Memorial Day.

Carve out a few minutes for a team meeting to set your practice up for success this busy season.

Here’s where to focus:

• Set expectations with your team. Talk about what’s happening now and how you’ll tackle it together.

• Update your fees. If you haven’t done so yet this year, now’s the time.

• Benchmark your prices with other practices. Know where you stand and where you’re leaving money on the table.

This busy season is not going to wait for you.

You either take control now, or spend the rest of the year trying to catch up.

I’ve put together tools to help you set fees, prepare your team, and make this your most profitable season yet.

Visit my Resource Library to get started.