It's about "we," not "me"

“We don’t wanna be thumbs down. We don’t wanna dictate what our staff does…”

How often do you walk into your practice and truly feel that positive, collaborative energy?

More likely, you’re putting out fires, dealing with conflict, and feeling like you’re micromanaging every little thing.

As the vet and owner, you set the tone for your entire practice.

If you want a motivated, engaged team, it starts with you.

It’s about creating a culture where people don’t just show up for a paycheck—they come to contribute, collaborate, and care.

It’s about the “WE,” not the “ME.”

It’s what I call the “10 WEs."

Watch this video to learn about these practical, small, and intentional actions you can take that have a huge impact on your practice culture.

Here’s a glimpse. WE:

  • Always do the right thing.

  • Lead with behavior worth replicating.

  • Say what we’re going to do, then do it.

  • Take action and inspire action.

  • Don’t make the same mistake twice.

  • Accept others’ mistakes.

Transform your practice culture to build an engaged, motivated, and truly caring team.
Visit my Resource Library for videos explaining all ten “WEs” in detail, along with other tools and strategies to build a positive and productive practice.

Shirley Lockhart