Get unstuck in your ways
You asked your new tech to set up a new client file.
In your mind, you’d explained precisely how you wanted it done and answered all the questions she could have asked.
Yet, she still did it…differently.
It wasn’t wrong, just not how you like it done.
This leaves you two choices: Dig in your heels and blame them for not understanding, or adjust how you communicate.
I’ve learned the value of communication firsthand.
Especially as the industry evolves, your team grows, and best practices change.
If you don’t adjust to these changes, you’ll find yourself fighting the same battles over and over.
Adaptability isn’t just about learning the newest procedures or protocols—it’s about being willing to listen, learn, and evolve in how your practice is run.
When you embrace adaptability as a leader, you:
Improve communication—You recognize that not everyone thinks or processes information the way you do.
Retain great team members—Your staff feels heard and valued, not stifled by rigid leadership.
Prevent burnout—Instead of resisting change, you find solutions that make life easier for you and your team.
Change isn’t always comfortable, but refusing to change is far worse.
Be the leader who listens.
Be the leader who grows.
Be the leader your team wants to follow.
Watch this video to see how adaptability builds a stronger, more resilient practice.