Vet tech candidate needs to be qualified, and you need to listen and ask the right questions to determine if they are.
Read MoreAs a leader, conducting difficult conversations is essential. But you can’t just pretend to listen while really thinking about what you’re going to say next. You need to listen empathetically.
Read MoreYour dentistry services provide essential care to pets and aren’t available at every practice or center. But to continue providing this care, you need to ensure your dentistry center is profitable.
Read MoreYou know how to treat bloat in a dog or a blocked cat. But veterinary school didn’t teach you how to price that surgery to be profitable.
Read MoreYou need to have Difficult conversations with your staff to address issues like the introduction of fee increases, new rules or processes creating confusion, or stressful clients causing frustration among staff.
Read MoreI know hiring is an arduous process that you may not have a ton of time for. But you risk your practice’s productivity and culture by rushing your hiring process. I’ve seen it too many times. Vets hire the first person that gives them a “good impression.”
Read MoreI’m here to guide you in having a successful practice, no matter your goals, by preparing a business plan and exit strategy.
Read MoreThe quick turnaround of test results isn’t sustainable if your lab’s net profit percentage is too low.
Read MoreIf you aren’t pricing so that even the simplest of lab tests are profitable, then your outside lab system isn’t sustainable.
Read MoreBuilding a strong relationship with a financial institution early on will give you access to financial support to grow your practice when you need it.
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